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Copyright © 2025 Epic Systems Corporation.
Effective Date: January 27, 2023
Garden Plot (“we” or “our”) provides an electronic medical record developed by Epic Systems Corporation (“Epic”) for use by a variety of participating healthcare organizations.
Our SMS text messaging program is used to send text messages to patients and other individuals who interact with participating healthcare organizations. Messages may include appointment reminders, links to join video visits, notifications from a participating healthcare provider, reminders to pay bills, and more.
This policy describes how participating healthcare organizations and Garden Plot collect and use your information when you use the Garden Plot SMS text messaging program. We may update this policy at any time, and future updates are effective as soon as they are published. This policy is incorporated into the Garden Plot SMS Text Messaging terms and conditions below.
We and Epic do not sell or license your information. These are the limited ways we interact with your information in connection with the Garden Plot SMS text messaging program:
To use our SMS text messaging program, you must have a relationship with a participating healthcare organization.
Your use of our SMS text messaging program is also subject to your healthcare organization’s privacy policy. Please contact your healthcare organization if you have any questions about their privacy policy.
We use technical and administrative controls and safeguards to protect the privacy, security, integrity, and availability of your personal information.
Each participating healthcare organization also uses safeguards to protect your information. Please contact your healthcare organization if you have any questions about their safeguards.
While we take precautions to protect your personal information, we cannot guarantee that hackers or unauthorized personnel will not gain access to your personal information despite our efforts. You should note that in using our SMS text messaging program, your information will travel through our third party messaging vendor’s platform and may also travel through other channels that are not under our control (such as your cell carrier’s network).
If you have questions about your medical information maintained by a participating healthcare organization using our software, please reach out to your healthcare organization using the contact information in their privacy policy.
If you have any questions about this policy, contact us at +1 608-777-7568 or at Gardenplot-notices@epic.com
Effective Date: January 27, 2023
When you sign up for our SMS text messaging program, you are signing up to receive text messages related to your relationship with participating healthcare organizations. Messages may include appointment reminders, links to join video visits, notifications from a participating healthcare provider, reminders to pay bills, and more. The current participating healthcare organizations are listed on the “Healthcare Organization Contact Information” page below.
The Garden Plot SMS Text Messaging Privacy Policy for Patients applies to your use of our SMS text messaging program.
You can opt-out of receiving messages from a participating healthcare organization through our SMS text messaging program at any time by texting STOP to the respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that participating healthcare organization. If you want to join again, sign up using EpicMyChart.com or text HELP to the short code for instructions.
If you are experiencing issues with our SMS text messaging program you can reply to any text message with the keyword HELP for more assistance, or you can get help directly at your healthcare organizations.
Cell carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any text messages you send or receive through our SMS text message program. Message frequency may vary. If you have any questions about your text or data plan, contact your cell carrier.
Last Updated: January 20, 2025
| Organizations | Contact | Weblink | Phone |
 | Innovista Medical Center | https://innovistamedicalcenter.com/ | 866-325-0301 |
 | mychart@drexel.edu | https://drexelmedicine.org/contact-us/overview/ | (215) 762-7600 |
 | https://foothillfamilyclinic.com/contact-us/ | https://foothillfamilyclinic.com/epic-mychart/ | 801-365-1032 |
 | Remedy@MYDRNOW.com | https://mydrnow.com/Contact | (480) 677-8282 |
 | https://www.thecenteroregon.com/contact-the-center/ | https://www.thecenteroregon.com/patient-portal/ | 541-322-2275 |
 | West Bend Family Medicine | https://westbendfamilymedicine.com | 541-393-9594 |
 | Cascade Internal Medicine | https://www.cascadeinternalmedicine.com/contact.html | (541) 318-0124 |
 | Caldera Family Medicine | https://calderafamilymedicine.com/ | (541) 678-5277 |
 | Dr. Burket Family Medicine | https://burketfamilymedicine.com/contact-us | (541) 322-9396 |
 | Pine Springs Internal Medicine | https://www.pinespringshealth.com/contact | 541-330-9110 |
 | Ritual Medical | https://ritualmedical.com/contact/ | (541) 255-1530 |
 | East Cascade Women’s Group | https://eastcascadewomensgroup.com/patient-information/contact/ | (541) 389-3300 |
 | Fall Creek Internal Medicine | http://www.fallcreekmd.com/contact/ | (541) 389-1118 |
 | Dickson Medical Associates | https://dicksonmd.com/contact-us | (615)570-4304 |
 | Coastal Carolina Health Care | https://www.cchchealthcare.com/contact/ | (252) 639-9630 |
 | OakLeaf Clinics | https://oakleafmedicalnetwork.com/contact/ | (715)438-8222 |
 | Eau Claire GI Associates | https://www.eauclairegi.com/#contact/ | (715)552-7303 |
 | Evergreen Surgical | https://evergreensurgical.com/contact/ | (715)832-1044 |
 | Foot and Ankle Clinic | https://www.footankle-clinic.com/ | (715)235-4274 |
 | Western Wisconsin Urology | https://eauclaireurology.com/ | (715)835-6548 |