The Spirit of UGM: Top 10 Customer Successes of 2019

A foundational principle of the Epic community is sharing insights to improve patients’ care and healthcare experience. That’s why thousands of clinicians and industry leaders have traveled to Epic headquarters this week to attend the 2019 Users Group Meeting—#UGM19. And it’s why every week, Epic.com features two great outcomes achieved by community members, in addition to the latest buzz here in Verona and beyond.

Here’s a look at the Epic Outcomes stories that captivated our readers the most in 2019.

Targeting Trafficking in the Emergency Room

Henry Ford Health System uses a custom triage protocol in Epic to identify possible human trafficking victims

Patient Estimates in MyChart Take the Surprise out of Medical Bills

Epic calculates price estimates so patients can decide what they’ll owe

Improving the Patient Experience with Epic’s Easy Check-In

Mackenzie Health streamlines registration process with MyChart and kiosks

Using Epic to Uncover the Flint Water Crisis

Dr. Mona Hanna-Attisha visits Epic to share her story

Mastering the Art of the Handoff in Epic

Nebraska Medicine saves lives by standardizing documentation

Premature Babies Grow Strong with Epic

University of Utah Health improves neonatal weight gain

Reducing Hospital-Acquired Infections by More Than Half with Epic

Piedmont Healthcare prevents patient harm by lowering infection rates of C. diff, CAUTI, and MRSA

Epic Makes Surgeons, Procedures More Efficient

Eliminating unnecessary supplies saves Centura Health hundreds of thousands of dollars

A Single View for You and Your Doctor

Epic’s Happy Together design creates a unified, patient-centered view of MyChart

Atrial Fibrillation Screening in Epic Saves Lives

Cambridge University Hospitals NHS Trust uses Epic to catch AFib early and prevent strokes