Swipe to Good Health with Epic TinDr

Doctors rarely have the chance to choose which patients they treat, but now they can match with a patient with just a swipe of the thumb. TinDr, Epic’s newest mobile application, allows both physicians and patients to view photos and read quick bios about one another. They can swipe right to match, or swipe left to keep looking. If both parties swipe right, the patient and doctor can start chatting and set up an appointment.
Epic piloted the application in Verona, Wisconsin, where it processed over 3,000 matches in the first week. In a survey, 70% of patients were drawn to TinDr because it doesn’t require the commitment of a traditional doctor-patient relationship. “If our first appointment bombs, I can keep swiping to find a different doctor,” says Verona-area patient Kaylee Fitzgerald. “It empowers me to make decisions about my own care.”
Doctors in the pilot also responded positively, in large part because of the control they have with the app. “I like being able to choose patients that I think will be a good fit,” says Dr. Carly Sanderson. “If a photo shows a patient posing next to a car, I usually swipe right. I like knowing that they’re going to be able to make it to the appointment.”
Epic is already working on enhancements for TinDr, including a paid subscription that will allow users to see doctors and patients outside their immediate area. This feature will be a huge win for rural areas, where it’s often hard to match patients with the specialty care they need.
Some doctors are seeing an unprecedented spike in appointments since adopting TinDr. “I’ve seen a huge surge in appointment requests,” says Dr. Alex Eliasen, who’s been struggling for years to attract patients to The First Clinic of the Minnesota Boundary Waters. “I didn’t do great in med school, but I hit the gym six days a week, and that’s finally paying off.”