Advocate Health and WellSpan Health are seeing positive results from care models that incorporate virtual nurses. Across 25 hospitals that use virtual nurses, Advocate Health saw 43,000 hours saved for bedside nurses in 2024. WellSpan Health also reports time savings and has seen an 8% decrease in nurse turnover at one hospital. Both organizations have observed improvements in patient experience.

Community Health Network trained nurses to use a dashboard showing individual performance on key quality measures, driving a 3% increase in barcode medication administration and an 8% increase in pump programming compliance. Implementing a predictive fall risk model and including nursing interventions on the dashboard contributed to a 22% decrease in falls over six months—saving an estimated $197,000.

To support the services it provides, Nemours Children’s Health increased revenue collection by working with Epic’s Green Team to update its billing workqueues and increase automation. With more efficient workflows, Nemours decreased the time to appeal denied claims by up to 20%, resolved twice as many credits, and achieved an organization-best collection rate of 96%.

OSF HealthCare introduced a perpetual medication inventory system to monitor supply and demand in its network of clinics, eliminating $2.1 million in on-hand volume, automating 80% of pharmaceutical orders, and proactively reducing waste.