Patient Experience

Welcome new and existing patients with a digital front door. Offer touchpoints for estimates, scheduling, registration, bill pay, and more, with or without MyChart.

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Remote Patient Monitoring

Enable continuous care with remote monitoring to track patient health from home, providing real-time data to the care team for proactive intervention and support

Remote Patient Monitoring

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MyChart Care Companion

Monitor progress at home using notifications, guidance, and integration with home monitoring devices, helping patients stay on track with their care plans and improving outcomes

MyChart Care Companion

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Share Everywhere

Share Everywhere gives patients the ability to provide a one-time, web-based view of their health record to any provider with internet access, ensuring continuity of care wherever patients go. I

Share Everywhere

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Price Estimates

Provide accurate and transparent price estimates for medical services, helping patients make informed decisions about their care and manage their healthcare costs effectively.

Price Estimates

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Patient Financial Experience

Improve transparency and increase collections by making it easy for patients to pay online or connect to financial assistance, enhancing their overall financial experience.

Patient Financial Experience

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Digital Front Door

Put shopper estimates, scheduling, and more in the hands of consumers, allowing them to access important healthcare services without needing accounts or logins.

Digital Front Door

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MyChart Bedside

Patients in the hospital use MyChart Bedside for real-time access to their health information, care plan, members of their care team, education, and more.

MyChart Bedside

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The CRM for Healthcare

Understand your callers and consumers, proactively address their needs, and learn from your interactions to provide a warm, tailored, and meaningful digital experience.

The CRM for Healthcare

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Virtual Visits

Connect care teams and patients at a distance. Invite a family member or translator to join.

Virtual Visits

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Schedule & Prepare for Appointments

Skip phone calls and the front desk with online check-in and automatic notifications to patients when an earlier appointment is available.

Schedule & Prepare for Appointments

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We aimed to create a full digital experience throughout the patient journey, so we looked at every touchpoint a patient had with our health system. If it wasn’t digital, could it be? We’ve made each one digital, and then taken it to scale across our organization.

Read the full article on EpicShare

—Nader Mherabi, Executive VP and Vice Dean, Chief Digital & Information Officer, NYU Langone Health

Home Monitoring Helps Keep Blood Pressure Stable After Having a Baby, Reducing Readmissions

To better manage hypertension following childbirth, UCLA Health implemented a protocol that includes having patients report their blood pressure through MyChart Care Companion for six weeks after delivery. Since starting the program, there has been an 75% reduction in ED visits and readmissions for patients with postpartum hypertension.

Read the Full Article on EpicShare →

Connected Care Helps Keep Cancer Patients Out of the ED

Ochsner Health provided patients receiving chemotherapy with connected devices and MyChart Care Companion. This empowers them to self-monitor vital signs and symptoms and keep their care team in the loop about concerning results. The program reduced ED visits and admissions by 33%, decreasing the cost of care by over $1.2 million for currently enrolled patients.

Read the Full Article on EpicShare →

Be Well, Get Well, Stay Well: Use Digital Messages to Close Care Gaps

"For one patient, the time from text message to completed eye exam was just 45 minutes. The patient was across the street from his clinic getting coffee when he got the message. He noticed there was an open appointment time in 20 minutes. He walked across the street and got the exam he needed. It can be that fast from campaign to completion." - Tarun Kapoor, MD Senior Vice President and Chief Digital Transformation Officer at Virtua Health