Newsweek Explores Agentic AI in Healthcare

May 20, 2025
As autonomous AI tools gain traction, Epic outlines a clinician-centered path forward with a focus on collaboration.

A recent Newsweek article focuses on agentic AI as the next frontier in healthcare automation, offering AI that can act independently to complete tasks. The piece discusses use cases across hospital operations, clinical support, and patient communications.

Epic’s approach emphasizes targeted use of AI where it can extend the capabilities of care teams. “I wish I had thousands of doctors that could do every single phone call to every patient, every outreach, every follow-up,” said Jackie Gerhart, MD, Epic’s Chief Medical Officer. Epic’s AI agents can bridge communication gaps, for example—checking in with patients after missed appointments, scheduling lab work, and gathering key concerns ahead of visits. 

“It’s really this opportunity to reimagine what medicine can be, and the extent of medicine that you can do, with the new tools that you have,” added Gerhart.

Read it here.

More Epic in the News

With the Patient at the Center: Judy Faulkner on Epic’s Enduring Values

May 5, 2025
Epic’s founder and CEO reflects on five decades of healthcare innovation.

Supporting Clinicians, Improving Outcomes: Epic’s Jackie Gerhart on the Future of Healthcare Tech

April 25, 2025
The Efficiency Unlocked podcast explores how Epic is designing tools that lighten clinician workload and improve care delivery.